1111com's Privacy Policy is built in accordance with international data protection regulations. Your data is never sold to third parties or used for advertising purposes.
1 What Data We Collect
When you register, play games, or make transactions on 1111com, we collect certain necessary information. This Privacy Policy clearly explains what data is collected, when, and why.
Personal identification information
- Full name, date of birth, and gender
- Email Address & Mobile Number
- Current and permanent address
- National ID card or passport number (for KYC verification)
Financial Information
- Mobile banking number (Mobile Banking, Nagad, Rocket)
- Transaction history and amounts
- Date and time of deposits and withdrawals
Technical information
- IP Address & Device Type
- Browser and operating system information
- Login time, session details, and activity logs
- Cookie & Location Data (if permission has been granted)
| Type of information | Methods of collection | Mandatory? |
|---|---|---|
| Name and email address | Registration form | Yes |
| National ID Card | KYC Upload | For large transactions |
| IP & Device Information | Automatic Collection | Yes |
| Payment information | Transaction time | Yes |
2 Why We Use Your Data
1111com uses your personal data only for specific, legitimate purposes. It is never used for unnecessary or undefined reasons.
- Account Management: For registration, login, and account verification.
- Transaction processing: To process deposits, withdrawals, and bonuses successfully.
- Security assurance: To prevent fraud, money laundering, and deception.
- Legal Obligations: To meet the requirements of licensing authorities and regulatory bodies.
- Service Improvement: To analyze user experience and improve our services.
- Contact: To send important notifications, promotions, and provide support.
You can opt out of marketing emails or SMS at any time. Update your notification preferences in Account Settings or reach out to our support team.
3 Data retention and duration
1111com stores your data in encrypted form on secure servers. Retention periods depend on the type of data and applicable legal requirements.
- All data is retained for as long as your account remains active.
- Financial records may be retained for up to 5 years after account closure to meet legal obligations.
- Marketing data is deleted once you withdraw your consent.
- Technical logs are generally retained for up to 12 months.
Our data storage facilities comply with international cybersecurity standards and undergo regular third-party security audits.
4 Sharing information with third parties
1111com never sells or rents your personal information to third parties for commercial purposes. However, limited data may be shared in certain specific circumstances.
Situations where information may be shared
- Payment processor: Limited financial information shared with Mobile Banking, Nagad, or Rocket to complete transactions.
- Game Providers: Minimal data relating to your gaming activity.
- Legal Authorities: When required by a court order or a lawful request from a government authority.
- Anti-Fraud System: With industry-standard verification agencies to prevent fraud.
1111com will never share your password, PIN, or full payment details with any third party. If anyone requests this information, it may be a fraud attempt.
5 Cookie Policy
1111com uses cookies on its website to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored on your device.
Types of Cookies
- Essential Cookies: To maintain login sessions and security — these cannot be disabled.
- Functional Cookies: To remember your language preference and personal settings.
- Analytics cookies: Used to understand site statistics — you can turn this off.
- Marketing cookies: To show relevant offers — optional.
You can delete or block cookies at any time through your browser settings. Please note that doing so may limit certain features of the site.
6 Your Data Rights
As a 1111com account holder, you are entitled to the rights listed below. All requests under this Privacy Policy will be processed within 30 days.
- Right to access: The right to know what data we hold about you.
- Right to rectification: The right to correct inaccurate or outdated information.
- Right to erasure: The right to request deletion of specific data (unless we are legally required to retain it).
- Right to restrict processing: The right to restrict how your data is used for specific purposes.
- Right to data portability: The right to receive your data in a structured, portable format.
- Right to Object: The right to object to your data being used for marketing purposes.
To exercise any of your data rights, please contact our support team. Once your identity is verified, your request will be handled promptly.
7 Children's privacy
1111com is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.
- Age is verified at the time of registration.
- Additional identity verification may be required in suspicious cases.
- If any data belonging to a minor is collected by mistake, it will be deleted immediately upon notification.
If you believe your child is using 1111com, please contact our support team immediately.
8 Security measures
1111com uses industry-standard technology to protect your personal information. Our security systems are regularly updated and tested.
- SSL/TLS Encryption: All data transfers across the website and app are encrypted.
- AES-256 Storage Encryption: Stored data is protected with the highest standard of encryption.
- Two-factor authentication (2FA): An extra layer of security at login.
- Firewall and DDoS protection: Prevention of unauthorized access.
- Regular security audits: Tested by independent third-party experts.
- Staff Training: Regular staff training on data handling practices.
Always keep your password and login details confidential. If you notice any suspicious activity, contact our support team immediately and change your password.
9 Policy updates
1111com may update this Privacy Policy from time to time. You will be notified of any significant changes via email or in-app notification.
- The date of any change will always be displayed at the top of the page.
- For major changes, a notification will be sent at least 7 days before the update takes effect.
- Continued use of the site after any changes constitutes acceptance of the updated policy.
You may request a copy of a previous version of the privacy policy through our support team.
10 Get in touch
For any questions, requests, or complaints regarding our Privacy Policy, please contact our dedicated Privacy Team.
- Email: [email protected]
- Response Time: Within 24 to 48 business hours
- Live chat: Daily from 9:00 AM to 11:00 PM
Once your identity has been verified, data rights requests will be processed within 30 days.